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kaLakbay Road Assistance

kaLakbay is our 24-hour road assistance to COCOGEN Motor Insurance Policyholders. If you need anything while on the road, we're just a phone call away! Just dial (02) 8830-6000 and tell us which of the following kaLakbay services stated below you require and we'll get to you as soon as possible.

Vehicle Assistance

  • Emergency Towing
  • Vehicle Removal
  • Motor Shop Referral
  • Minor on Site Servicing: jump starting vehicle, battery boosting, tire changing, delivery of gasoline (cost of gasoline not included) and car lock-out at Php1,200 per event

Personal Assistance

  • Hotel Accommodations
  • Alternative Travel Assistance
  • Emergency Message
  • Mediphone Assistance
  • Traffic Update
  • Road Directions
  • Return of Mortal Remains

Protection Assistance

  • Security Assistance
  • Anti-Carnapping Assistance


  • 24/7 Accident Assistance Hotline
  • Referral to Authority Assistance
  • Claims Report Service
  • Claims Requirements
  • Legal Assistance

NOTE: Please refer to the policy contract for the complete terms and conditions of coverage.

About to process your motor claims?

Do it with ease through our Gawa Agad Claims Processing.