UCPB General
Insurance Company, Inc. ("COCOGEN") upholds an individual’s data privacy rights
and assures that all your personal information, sensitive personal information and privileged
information (collectively, “Personal Data”), collected and to be collected, are processed in compliance
with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing
Rules and Regulations (IRR).
This Privacy
Statement explains how we gather, protect, use, manage, and disclose the Personal
Data that We obtain about the Company’s clients in the course of doing business,
communications in social media or as a user of this our website.
Data Gathering
We collect
data about our existing and prospective clients when:
1. They register, apply for, avail of or inquire about any of our products and services;
2.
They renew their existing policies and/or they request to update personal data for
record purposes;
We also
collect personal data when clients transact with our authorized agents,
brokers, employees, and representatives requiring the production of personal information.
Upon application
or availing of our products, our authorized agents, employees, brokers and representatives
may use the data gathered to aid us in giving the best products
and services.
Data Collected
Personal Data
that will be collected includes, but are not limited to the following:
(1)
name, age, gender, birth date, home and/or business address, contact number, and
email address;
(2) educational background, financial background, and employment record and/or business
information;
(3) medical record and/ or information or fit to travel certificate for clients,
if necessary in availing our products.
(4) specimen signature, details and copy of government or company-issued ID, and
(5) other information necessary to give the needed products, and incidental
to the main transaction.
We collect
personal data that are essential and incidental to provide excellent and valuable
service that our existing and prospective clients truly deserve.
Data Protection
COCOGEN
adheres to the Data Privacy Act of 2012 (R.A. 10173) its Implementing Rules and
Regulations and other related issuances of the National Privacy Commission. In line
with this, We take responsibility in collecting, processing, holding or use of personal
data. We assure that all information that our clients and potential clients will
provide shall be used solely for processing their transactions with our Company,
they consented to, and for other legitimate purposes mandated by law. We shall implement
reasonable and appropriate organizational, physical, and technical security measures
for the protection of your personal data.
Rights as Data Subject:
We uphold
and recognize the rights of our clients, as data subjects, provided under the Data
Privacy Act of 2012, which are:
1. Right to be informed;
2. Right to object;
3. Right to access;
4. Right to correct;
5. Right to rectification, erasure or blocking;
6. Right to damages; and
7. Right to data portability.
Use of information
We use the
information provided by our clients and potential clients to:
1. Process their application;
2. Answer their inquiries and other transactions that may be necessary or otherwise
incidental to the availment of our products and services.
3. Offer other products and services of the Company that we believe to be useful
to the clients.
4. Any other transactions which are normal in the course of business or as
mandated by law.
Disclosure of Information
We may share
the Personal Data provided by our clients to our affiliates, subsidiaries and service
providers with the obligation to take care and keep all the information shared to
them confidential.
We may also
use or share your Personal Data to third-party service providers or government agencies,
to collect more information about our clients, if necessary, for business transactions.
Data Retention
We will
retain and/or preserve your Personal Data within the agreed period as stated in
the policy and/or contract and if it is necessary for keeping track of your records
and servicing your policy and contract.
If required
or mandated by law, we will extend the retention of your Personal Data within the
period provided by law.
Any correction
or erasures of the Personal Data shall be recorded.
After the
expiration of the period as earlier mentioned, we will destroy, delete or dispose
of all the personal data and the materials, in our storage or server, in accordance
with the requirement of Data Privacy Act.
Changes in our Privacy Policy:
COCOGEN
may periodically update or amend Privacy Policy in order to adhere to new and existing
laws affecting the Data Privacy Act, including any change or improvement we establish
to secure our clients' personal data. If we amend our Privacy Policy, we will post
the updated and revised here in our website: www.ucpbgen.com and will take effect
immediately. Rest assured, however, that any updates or changes shall not alter
how we handle previously collected personal data without obtaining our clients’
consent unless required by law.
For any concerns, requests, complaints or queries, you may Contact Us at
-
Data Protection Officer: Mr. Edgardo
D. Rosario
-
Address: UCPB General Insurance
Company, Inc. Office Address – 22F One Corporate Center Doña Julia Vargas corner
Meralco Ave., Ortigas, Pasig City
-
Email: data_privacy@ucpbgen.com
-
UCPB GEN Client Services: 830-6000
___________________________________________________________
Definition Of Terms according to Republic
Act 10173 or Data Privacy Act:
*“Personal information” refers to any information, whether recorded in a material
form or not, from which the identity of an individual is apparent or can be reasonably
and directly ascertained by the entity holding the information, or when put together
with other information would directly and certainly identify an individual.
*Sensitive personal information refers to personal information:
1. About an individual’s race, ethnic origin, marital
status, age, color, and religious, philosophical or political affiliations;
2. About an individual’s health, education, genetic
or sexual life of a person, or to any proceeding for any offense committed or alleged
to have been committed by such individual, the disposal of such proceedings, or
the sentence of any court in such proceedings;
3. Issued by government agencies peculiar to an individual
which includes, but is not limited to, social security numbers, previous or current
health records, licenses or its denials, suspension or revocation, and tax returns;
and
4. Specifically established by an executive order or
an act of Congress to be kept classified
*“Privileged information” refers to any and all forms of data, which,
under the Rules of Court and other pertinent laws constitute privileged communication;
