Cocogen Insurance, Inc. is committed to the highest standard of corporate governance and is embodied in the company's scorecard.
Our adherence to this thrust provides effective protection for stakeholders and helps create an environment conducive to the achievement of satisfactory financial results and sustainable growth, making the Company one of the best players in the non-life insurance industry.
At Cocogen, we deliver excellent customer service through our Consumer Assistance Management System (CAMS) This system is designed to ensure that all complaints and feedback from our valued existing and potential clients are handled promptly and appropriately. The CAMS is fully compliant with the Financial Products and Services Consumer Protection Act (FCPA), reinforcing our commitment to providing exceptional customer service and safeguarding consumer rights.
Phone
Customer Service Hotline: (02) 8830-6000
Trunkline: (02) 88101788
Complaint will be acknowledged within 24 hours or one (1) working day upon receipt.
The Customer Service Team will review and investigate the complaint for proper resolution. Resolution time for complaints may take 1-45 working days, depending on its complexity.
You will be provided with updates until complaint is resolved
At Cocogen, we deliver excellent customer service through our Consumer Assistance Management System (CAMS). This system is designed to ensure that all complaints and feedback from our valued existing and potential clients are handled promptly and appropriately. The CAMS is fully compliant with the Financial Products and Services Consumer Protection Act (FCPA), reinforcing our commitment to providing exceptional customer service and safeguarding consumer rights.
Phone
Customer Service Hotline: (02) 8830-6000
Trunkline: (02) 88101788
Complaint will be acknowledged within 24 hours or one (1) working day upon receipt.
The Customer Service Team will review and investigate the complaint for proper resolution. Resolution time for complaints may take 1-45 working days, depending on its complexity.
You will be provided with updates until complaint is resolved
