Introduction

As part of our commitment stipulated in our Customer Charter, we aim to give our clients the highest level of confidentiality of their information as possible. We are also committed to providing safe and secure operations in the conduct of online transactions. This document describes the security practices governing www.cocogen.com and supplements our Privacy Policy.


Data Security

The inevitability of cyberattacks is why we aim to maintain a strong cyber defense and response mechanism. We are also aware that absolute cyber security is unlikely ever to be achieved, thus we are continuously improving our cybersecurity measures.


Data Storage

Cocogen's web pages store all the necessary information needed to process an insurance coverage application in a secured database.


Data Access

Cocogen has designated administrators who have full access to and can authenticate the data in the system. All other personnel have limited access with designated usernames and passwords issued by the administrators, depending on their roles


Data Protection Measures

We have implemented authentication mechanisms and security features to ensure the safety of confidential information, availability, and integrity of data that is processed, stored and communicated through electronic or similar means via www.cocogen.com.

Thus, information collected from the clients and other information gathered for every transaction and stored within the system are encrypted with SSL certificates. A copy of the digital policy is also sent automatically to the client's E-mail address.