• Your Agent/Broker
• COCOGEN Client Services (email - client_services@cocogen.com);
• Call us at (02) 8-830-6000
• Chat via Website (www.cocogen.com)
• Any COCOGEN branch near you
• Facebook Messenger – search “COCOGEN”

UCPB General Insurance Company, Inc. has changed its brand name from UCPB GEN to COCOGEN. However, UCPB General Insurance Company, Inc. remains to be the corporate name. Thus, all legitimate policies, documents, and payments bearing the name of UCPB General Insurance Company, Inc. remains to be valid.

Our updates are posted on our social media channels! Here’s how to find us::

• Facebook – @cocogenofficial
• Twitter - @cocogenofficial
• Instagram - @cocogenofficial

Bancassurance is a partnership between a bank and an insurance company which enables the insurance company to sell its products through its partnering bank.

Our partner bank is UCPB (United Coconut Planters Bank).

COVID-19 Assist+ is COCOGEN’s microinsurance product that provides financial assistance to the Insured diagnosed with Coronavirus disease (COVID-19). It pays the beneficiaries the amount of insurance in case of the Insured’s death due to COVID-19. It also offers daily hospital benefit if the insured is confined in a hospital due to the disease.

COVID-19 Assist+ is also a personal accident insurance that provides cash benefits to the Insured and their beneficiaries in case of accidental death, disablement, and injuries sustained anywhere in the world.

Anyone who is aged 18 to 60 years old and in healthy condition can avail of the product. The applicant should not be a confirmed (asymptomatic or symptomatic), suspected, or probable case of COVID-19 at the time of the application.

Applicants will also be assessed based on the standard Occupation requirements.

You can contact any of our authorized agents and brokers, for assistance. You can also call our Client Services hotline at (632) 8830-6000, or contact our COCOGEN branch near you. Please visit our Locate a Branch page for the list of branches and their contact details.

Yes, you may buy COVID-19 Assist+ via our secure eCommerce page. Please note all payments are coursed through our payment partner DragonPay which accepts all major credit cards, online banking, and a variety of over-the-counter options such as banks and other bayad centers.

No. Just fill out the application form with a declaration that you are not a confirmed (asymptomatic or symptomatic), suspected, or a probable case of COVID-19 and submit to any COCOGEN sales associate or agent.

Yes, you can. You can buy insurance for your loved ones in a single transaction.

The policy is valid for 90 days and renewable upon expiry.

COVID-19 Assist+ comes in two different packages. You can get up to a maximum of two coverages of either the same package or a combination of the Basic and Prime package.

Yes. Coverage for COVID-19-related insurance will be effective after the Waiting Period of 14 days after the start of the policy period.

Accidental Death and Disablement, Burial Benefit for Accidental Death and Daily Hospital Benefit for accidental causes are effective after purchase.

No. If your coverage is renewed continuously without interruption, the 14-day Waiting Period no longer applies. You are fully covered with all the benefits of the package once it is renewed.

It is advisable to renew your coverage before it expires to maximize the benefit of the product.

Yes.

If cause of death is not a pre-existing condition, yes.

A pre-existing condition is an injury, illness or disease that affects the insured before the effectivity of the initial year or reinstatement date whichever is later.

An injury, illness or disease is considered to be a pre-existing condition if:

a. A professional medical advice or treatment was obtained by the insured for such injury, illness or disease before the effectivity of the initial year or reinstatement date whichever is later.
b. Such injury, illness or disease has been by its nature, manifestations and conditions evident to the insured before the effectivity of the initial year of insurance or reinstatement date whichever is later.
c. The onset and pathogenesis can be clinically determined to have started prior to the effectivity of the initial year or reinstatement date whichever is later.

Qualified beneficiaries are the insured’s legal heirs.

No. Cash assistance for death can only be claimed either due to COVID-19 or other causes but not both.

Yes. COVID-19 Assist+ can be availed as an additional coverage.

No.

No. The Daily Hospital Benefit pays for hospitalization due to accidental causes and COVID-19 only.

If quarantined at home, the benefit will not apply. If hospitalized due to COVID-19 or quarantined in government-designated facility for confirmed COVID-19 patients, we will pay for the Daily Hospital Benefit.

Yes, the individual can still avail of the product and there is no need to submit any document.

Yes, given that you have fully recovered and have been cleared from COVID-19.

Standard claims process applies for Personal Accident coverage. For COVID-19-related benefits, you must submit medical certificates showing that COVID-19 is confirmed thru swab testing using the COVID-19 RT-PCR and diagnosed by a qualified and licensed physician that the cause of death is COVID-19.

Claims must be reported to COCOGEN not later than 30 days from the time of confirmation that Insured is COVID 19 positive. For Daily Hospital Benefit, it should be reported to COCOGEN 30 days from the last day of confinement. For Cash Assistance, it should be reported to COCOGEN 30 days from the date of death.

All-In PA Protect is a Personal Accident (PA) Insurance that keeps you financially secured against an accident that may result in death or bodily injury. It covers accidents sustained anywhere in the world and provides 24-hour coverage.

It comes in a handy card that serves as your proof of coverage so you can bring the card anytime and anywhere.

All-In PA Protect comes in two sets of packages:

(1) All-In Protection for complete coverages

All-In Protection: covers the insured against accidental death and disablement, accidental medical reimbursement, burial benefit for accidental death, unprovoked murder and assault, motorcycling coverage, cash assistance due to natural death and daily hospital benefit. It has three packages with different limits of coverage.

(2) Hospital Allowance package

Hospital Allowance: comes with fixed coverage for accidental death and disablement, burial benefit for accidental death, accidental burial benefit and offers shorter or longer-term for hospitalization.

Anyone can buy COCOGEN All-In PA Protect. However, there is an age limitation and only individuals aged 16 to 65 can be insured.

Visit a COCOGEN branch near you. For the list of branches, check our Locate a Branch page. You may also contact our Customer Service Center at (02) 8830-6000.

A licensed agent will also be willing to help. Get in touch with your agents now.

An individual can only get a maximum of four (4) cards of any combination.

Covers claims arising from an Insured’s Liability due to damage or injury (caused by negligence or acts of omission) during the performance of his or her duties or business. It protects the Insured from the risk of liabilities imposed by lawsuits and similar claims.

Yes we highly encourage this in fact!

The insurance covers an individual for one whole year.

No. The card only serves as proof of coverage. Standard processing for claims will be applied for All-In PA Protect.

In case of an accident, you can claim for permanent disablement and reimburse your medical expenses. The Insured’s named beneficiary can get compensation for the death of the Insured.

Qualified beneficiaries are the insured’s legal heirs.

Kasambahay Protect Insurance is a Personal Accident Insurance for house helpers. It provides cash benefits to the insured and their beneficiaries in case of accidental death, disablement and injuries sustained anywhere in the world.

COCOGEN offers two packages – Kasambahay Protect as basic coverage and Kasambahay Protect Plus that comes with additional coverages.

All benefits under Kasambahay Protect are included in Kasambahay Protect Plus and comes with additional benefits such as unprovoked murder and assault and motorcycling coverage.

Based on the Kasambahay Law (Republic Act No. 10361), kasambahays are the people engaged in domestic work, whether on a live-in or live-out arrangement including general house helper, yaya, cook, gardener, laundry person, family driver and any person who regularly performs domestic work in one household on an occupational basis (live-out arrangement).

The kasambahay can purchase the insurance by themselves. Likewise, employers can also purchase insurance for their kasambahay.

You may contact a licensed agent or visit the COCOGEN branch near you. For the list of branches, you may visit our Locate a Branch page. Or you may also contact our Customer Service Center at (02) 8830-6000.

A kasambahay is covered for one whole year.

In case of an accident, the Kasambahay can get compensation for permanent disablement and reimbursements for medical expenses while the Insured’s beneficiary may get compensation for the death of the Insured.

Qualified beneficiaries are the Insured’s legal heirs.

FOR CAR/EAR

• Name of Assured/s – Project Owner/s and Contractor/s, Sub-contractor/s
• Project Site
• Duration of project
• Total Contract Value
• Amount to be insured
• Brief Description of the Project
• Underwriting Documents such as Contract, Bill of Materials, Bar Chart and Breakdown of TCV
• Accomplished COCOGEN CAR/EAR Questionnaire

FOR EEI

• Name as Assured/s
• Location of Risk
• Item Usage or Description
• Sum Insured
• 5-yr loss experience
• Accomplished COCOGEN EEI Questionnaire

CAR stands for Contractors All Risk Insurance. It is an insurance for buildings and civil engineering projects during construction against accidents, resulting in loss, or damage, or destruction of materials, works in progress, construction plant and equipment; and construction machinery.

EAR stands for Erection All Risk Insurance. It is an insurance against accidents resulting in damage or destruction of machinery, equipment, and apparatus during the process of erection or installation. If the project involves both the construction of buildings and installation of machinery, EAR is the most appropriate.

EEI stands for Electronic Equipment Insurance. An Electronic Equipment Insurance is an accident insured on an “all risks" basis for electronic equipment such as hospital equipment, computer & communication equipment (Excluding mobile and handheld devices), miscellaneous equipment such as film and television studio equipment, to mention a few.

Interests insured under a CAR/EAR policy generally includes the following:

Building to be constructed and machinery and equipment to be used/erected.

Third-Party Liability for bodily injury or property damage arising from an accident during the duration of the project.

Third-Party Liability for bodily injury or property damage arising from an accident during the duration of the project.

The following can be covered:

1. Project Owner
2. Main Contractor, Co-contractor, Sub-contractor, Supplier, Manufacturer
3. Home Excel Protect – exclusive for residential occupancy only, bounded by residential buildings
4. Lenders, Mortgagee/Banks, Creditors, Funders/Investors

Contractors All Risk and Erection All Risk Insurance provides an “All Risk” cover which includes perils such as:

1. fire, lightning, explosion
2. earthquake, rockslide, subsidence, landslide, tsunami
3. storm, typhoon, flood, inundation
4. riot, strike, malicious damage

It is recommended to read the policy wordings in full.

The CAR and EAR policies are not annual policies. The period of insurance is based on the estimated period to complete the project starting from the commencement of the work up to completion or projected turn-over to the Project Owner.

It is not renewable but you can request for an extension of period subject to prior approval and submission of the latest accomplishment report and written request indicating the reason for the completion delay.

Road Pal Rescue is available for all COCOGEN Motor Policyholders (Motor Car and Motor Excel Plus)

Road Pal Rescue’s 24/7 services are:

Road Pal Rescue’s services are FREE. Do note that some services are free up to a certain limit.

You may reach Road Pal Rescue by calling (02) 8687-8382. Please have your policy number or identification details of your vehicle such as plate number ready when you call for account verification.

Yes, you may buy Motor Excel Plus via our secure eCommerce page. Please note all payments are coursed through our payment partner DragonPay which accepts all major credit cards, online banking, and a variety of over-the-counter options such as banks and other bayad centers.

Quotation:

• A complete description of the vehicle e.g. year, brand, make (ex. 2013 Honda City S 1.3 A/T)
• Insured’s Name and Address
• Usage of the vehicle
• Loss history for the past 3 years, if any
• Issuance
• Photocopy of OR/CR
• Pictures, 4 sides
• Name, Address, Birthday/Date of Inc., TIN, Contact No., Email Add

How can I request for a comprehensive motor insurance quotation?

This is a mandatory requirement for car registration. It covers the death and/or bodily injury of a Third Party victim in an accident caused by the Insured Vehicle.

Yes, you may buy CTPL insurance via our secure eCommerce page. Please note all payments are coursed through our payment partner DragonPay which accepts all major credit cards, online banking, and a variety of over-the-counter options such as banks and other bayad centers.

10 years from the manufacturing date.

Comprehensive insurance is an optional motorcar insurance coverage that protects your car against damage not resulting from a collision, as well as from theft. It covers a wide array of events that can damage your car, including vandalism, fires, and falling objects.

The Sum Insured is based on the Fair Market Value Matrix updated and released by the Philippine Insurers and Reinsurers Association (PIRA) every six months. For brand new vehicle, Sum Insured is based on the price indicated on the invoice provided by the client.

The deductible is the amount to be shouldered by the insured in case of a claim. This is specifically indicated on the Motor Car Policy and varies depending on the type of policy issued.

An added protection for the insured vehicle against natural calamities or “Convulsion of Nature”. The insured is entitled to indemnity and/or repair compensation for the loss or damage of the insured vehicle due to uncontrolled natural events such as Flood and Typhoon, Hurricane, Volcanic Eruption, Earthquake or other natural calamities

Not all policies include AON coverage. Insured may request for this coverage subject for approval and payment of additional premium and charges.

Any person other than the insured excluding any member of household or member of the family up to second degree of affinity or consanguinity or his employee in respect of death, bodily injury or damage to property arising out of and in the course of employment.

Expenses incurred by the third party due to death, disablement and medical are covered under Compulsory Third Party Liability (CTPL) and any excess in the CTPL benefits are covered under the Voluntary Third Party Liability -Bodily Injury (VTPL-BI).

If the policy has Automatic Unnamed Personal Accident (AUPA) cover, the company will pay for the expenses incurred by the passengers and the driver in case of an accident subject to the limits stated in the policy.

COCOGEN provides free 24/7 Roadside Assistance (kaLAKBAY) including towing for private vehicles up to 10 years of age

Accidental collision or overturning consequent upon mechanical breakdown or consequent upon wear and tear.

Fire, external explosion, self-ignition or lightning or burglary, housebreaking or theft.

Malicious Acts

Whilst in transit (including the process of loading and unloading) accidental to transit by road, rail, inland waterway, lift or elevator.

Insurance of goods, wares, merchandise and other movable properties which may be exposed to marine hazards or perils during their transportation from one location to another.

The basic set of clauses commonly used for the insurance of cargo are as follows:

1. Institute Cargo Clauses A
2. Institute Cargo Clauses B
3. Institute Cargo Clauses C

Clause “A”
Covers Loss/Damage/ Expense due to:

• All Risks of loss or damage to the subject matter insured including Theft, Pilferage & Non-Delivery.

Clause “B”
Covers Loss/Damage/ Expense due to:

• Fire
• Explosion
• Stranding of vessel
• Grounding of vessel
• Sinking of vessel
• Capsizing of vessel
• Overturning or derailment of land conveyance
• Collision or contact with external object
• Discharge of cargo at port of distress
• General Average
• Jettison
• Earthquake
• Volcanic Eruption
• Lightning
• Washing Overboard
• Entry of sea, lake or river water into vessel, conveyance container or place of storage
• Total loss of any package lost overboard or dropped while loading on to, or unloading from vessel or craft.

Clause “C”

• Fire
• Explosion
• Stranding of vessel
• Grounding of vessel
• Sinking of vessel
• Capsizing of vessel
• Overturning or derailment of land conveyance
• Collision or contact with external object
• Discharge of cargo at port of distress
• General Average
• Jettison

What are the Requirements for quotation?

Loss or damage to the interest insured hereby in ordinary or customary course of transit by
truck or railroad car, caused by the following:

• Fire, including self-ignition explosion of the conveyance
• Accidental collision of the vehicle (s) with any other automotive, vehicles or object excluding however, contact with any portion of the road bed, curbing or any stationary object while backing for loading or unloading or rails or ties of street and excluding collision of the load with any object does not involve collision of the carrying truck.
• Overturning or upset of the motor truck
• Collapse or subsidence of bridges
• Explosion
• Flood (meaning the rising of the navigable waters)
• Lightning
• Cyclone
• Tornado
• Earthquake.

Warranted free from all claims occasioned by loss of market, delay or deterioration.
Warranted that no liability shall attach to the Company under this Policy in respect of goods lost or damaged whilst in the custody of the railway not claimed in writing by the Insured against the railway or other carrier contained within the period prescribed by the contract of carriage.

Underwriters to be entitled to any amount recovered from the carrier or others in respect of claim (less cost of recovery, if any) up to the amount paid by them in respect of such claim.

INLAND MARINE ENDORSEMENT FORM I (ROBBERY / HIJACKING CLAUSE)

This insurance also covers the risk of ROBBERY and HIJACKING as defined herein subject to General Exclusion below. The term ROBBERY shall mean the felonious act of taking of personal property or any chattel in trade belonging to another or board the scheduled conveyance herein with the use of violence or intimidation against persons in force upon things. It shall be understood, however, that the act of ROBBERY to be covered should occur within the area/s of operation described in the policy. The term HIJACKING shall mean the unlawful or violent seizure or wrongful exercise of control by armed persons of the scheduled conveyance herein and/or its men including the contents thereof during any ambulant trips on regular/scheduled routes specified in the policy on any Philippine road, highway or thoroughfare. The term “ambulant” shall mean from the time the conveyance referred to herein leaves the premises of the warehouse at the place of origin and shall continue whilst in motion and traveling and shall terminate upon arrival at the final warehouse or whilst temporary parked thereat or in any area within its vicinity awaiting unloading of its contents.

General Exclusions

This clause shall not cover any loss damage:

a.)   proximately caused by any means other then those specified in the Policy;

b.)   cause, committed or inflicted, either directly or indirectly by the Assured, any of his or his employees, directors or relatives either as principal, accomplice or accessory as defined in the Revised Penal Code of the Philippines;

c.)   attributable to or occasioned by any act of war, civil war, revolution, rebellion, insurrection, civil strife, insurgency, uprising or any other similar act regardless of the time or place of the commission of the crime.

Co-Insurance Clause

Notwithstanding any provision stated in this policy to the contrary, it is hereby understood and agreed that subject to the annual aggregate limit indicated in the policy, it is hereby understood and agreed that the Company’s liability for any one loss due to ROBBERY / HIJACKING shall be limited to ________% percent of the sum insured in the policy or value of the merchandise / goods at the time of loss shall remain uninsured and be solely borne by the Assured.

INLAND MARINE ENDORSEMENT FORM I (ROBBERY / HIJACKING CLAUSE)

This insurance also covers the risk of ROBBERY and HIJACKING as defined herein subject to General Exclusion below. The term ROBBERY shall mean the felonious act of taking of personal property or any chattel in trade belonging to another or board the scheduled conveyance herein with the use of violence or intimidation against persons in force upon things. It shall be understood, however, that the act of ROBBERY to be covered should occur within the area/s of operation described in the policy. The term HIJACKING shall mean the unlawful or violent seizure or wrongful exercise of control by armed persons of the scheduled conveyance herein and/or its men including the contents thereof during any ambulant trips on regular/scheduled routes specified in the policy on any Philippine road, highway or thoroughfare. The term “ambulant” shall mean from the time the conveyance referred to herein leaves the premises of the warehouse at the place of origin and shall continue whilst in motion and traveling and shall terminate upon arrival at the final warehouse or whilst temporary parked thereat or in any area within its vicinity awaiting unloading of its contents.

General Exclusions

This clause shall not cover any loss damage:

a.)   proximately caused by any means other then those specified in the Policy;

b.)   cause, committed or inflicted, either directly or indirectly by the Assured, any of his or his employees, directors or relatives either as principal, accomplice or accessory as defined in the Revised Penal Code of the Philippines;

c.)   attributable to or occasioned by any act of war, civil war, revolution, rebellion, insurrection, civil strife, insurgency, uprising or any other similar act regardless of the time or place of the commission of the crime.

Co-Insurance Clause
Notwithstanding any provision stated in this policy to the contrary, it is hereby understood and agreed that subject to the annual aggregate limit indicated in the policy, it is hereby understood and agreed that the Company’s liability for any one loss due to ROBBERY / HIJACKING shall be limited to ________% of the sum insured in the policy or value of the merchandise / goods at the time of loss shall remain uninsured and be solely borne by the Assured.

Basic Cover: Fire and Lightning (FLS)

Optional Cover: Flood, Typhoon, Earthquake Fire/Earthquake Shock, Robbery, Extended Coverage, Explosion, Smoke Damage, Vehicle Impact and Falling Aircraft, Robbery, Riot and Strike, Malicious Damage

FIRE (Residential)

1. Name of prospect
2. Location of Property to be insured
3. Occupancy and construction materials
4. Boundaries and construction materials
5. Amount to be insured
6. Loss history on all perils for the past 3 years, if any
7. Available fire extinguishing appliances and fire fighting facilities

FIRE (Commercial/Warehouse)

1. Same as above requirements
2. Nature of Business/Items, stocks being stored

Fire and Lightning (FLS)

• All-in (FLS, Flood, Typhoon, Earthquake, Extended Cover, Riot, Strike and Malicious Damage) note: if location is included in the flood prone risk, check flood level.
• Home Excel Plus – exclusive for residential occupancy only, located in subdivision/village.
• Condo Excel Protect – for condominium units

ProBiz Excel Protect is a comprehensive insurance specially designed for small and medium size businesses, offering protection to the business owner for damage on its property due to fire, riot, malicious damage, water damage, and it can also be extended to cover damage due to earthquake, typhoon, flood, explosion, and other accidents.

ProBiz Excel Protect can be customized to suit the insurance needs of the Insured. The coverage can be expanded and the amount of insurance can be increased, depending on the requirements of the Insured’s business.

The protection offered under the ProBiz Excel Protect can include Personal Accident for the employees, loss of money and property due to fraudulent or dishonest acts of its employees, loss of money from robbery or burglary, breakdown of its machines, additional cost of doing business resulting from an insured event, and general liability to third party for property damage, bodily injury including legal expenses in case of a lawsuit, and many more.

The covered risks are small and medium size commercial businesses with not more than Php100M property value. These include schools, churches, offices, medical, dental and optical clinics, car parks, dormitory, private & public boarding houses, display/ displaying samples only, motels and/or lodging houses, private membership clubs, retail stores other than public markets, restaurants, amusement halls; dance halls, building with retail stores, boutiques, shops as tenants, cinemas, theatres, gas stations, art galleries, furniture display stores, & mall tenants.

Businesses to be covered should be legitimate and must be duly licensed to operate.

This includes liability to Third Party for bodily injury and property damage like legal costs and expenses, fire and explosion legal liability, premise medical payment, food and drinks liability, among others.

For the building, building improvements, machinery and equipment, the policy requires that the sum insured should equal the sound value, or the actual cash value, or the depreciated value of the property. This is also the basis of indemnity under the policy. However, it can be insured under a replacement value or “new for old” and should be specified in the application form and in the policy.

Stocks or goods for sale, on the other hand, may be valued under invoice cost, purchase order or the selling price.

Coverage under Replacement Value requires that the Sum Insured under the policy should be the amount to replace the property insured at the time of loss. It’s the “new for old” basis such that it will not deduct the depreciation cost even for properties that are not new.

Sound Value or Actual Cash Value or the Depreciated Value is the amount equivalent to the Replacement Value of the property less depreciation.

Note that it is required under the policy that the Sum Insured should equal the agreed valuation (Replacement Value, or Sound Value, or Actual Cash Value or Depreciated Value). In the event that the Sum Insured is less than the agreed valuation, then the payment of the claim under the policy is reduced proportionately.

The replacement value on renewal may not be the same as the value of a property that is affected by inflation, supply and demand, and/or foreign currency movements (especially for imported items). It is advisable to review and update insured amounts regularly so as to avoid any under-insurance.

Properties of more than 25 years of age are subject to inspection, and may be insured if the building is properly maintained and housekeeping is good.

We may require inspection depending on the nature of the business, amount to be insured, or the location of the risk. An application form and pictures will also do.

Condominium insurance provides protection to owners of residential condo units, from damage or loss to the unit, its unit improvements, contents and personal belongings.COCOGEN’s Condo Excel Protect also covers personal accident for household members, and general liability to third party for property damage, bodily injury including legal expenses in case of a lawsuit.

The condominium association may secure insurance for damage to the condo building and the common areas, but the details of the insurance cover are not often disclosed to all condo unit owners. The amount of insurance may not be adequate to fully cover the condo building and common areas, or it may not cover a particular event especially fire, or natural catastrophic events. The condominium insurance provides additional protection to the condo unit owners.

The condominium insurance will cover properties of the condo unit owners that the condominium association is not obligated to secure insurance for. The condominium insurance can cover improvements to the condo unit including its contents and personal properties of the condo unit owner. The condominium insurance can also include assessment by the condominium association to the condo unit owner for its share of the damage on the condo building as well as the common areas for whatever reason, if the cause of the said damage is an accident covered under the condominium insurance.

If allowed, it makes sense to check the insurance coverage of your condo building with the condominium association, so you can secure the most appropriate protection for you.

Condo Excel Protect is a comprehensive insurance specially packaged for residential condominium units, offering protection to condo unit owner’s property against damage due to fire, water damage, and it can also be extended to cover damage due to earthquake, typhoon, flood, explosion, and other accidents.

Condo Excel Protect can be customized to suit the insurance needs of the Insured. The coverage can be expanded and the amount of insurance can be increased, depending on the requirements of the Insured.

The protection offered under the Condo Excel protect can include Personal Accident for the household family members and Kasambahay, liability to third parties for accidental damage to property or bodily injury, Alternative Accommodation in case the condo unit is rendered not livable by an insured event, special assessment on the condo unit owner by the condominium association in case of damage to the condo building and common areas caused by an event covered under the condominium insurance, and many more.

Yes, unit owners and tenants can apply for Condo Excel Plus

The Actual Cash Value or the Depreciated Value of the Sound Value will be applicable to the building and contents.

Yes. Tenants of the condo unit may secure condominium insurance to cover their properties – contents and personal properties, as well as the other coverage in the package.

Properties of more than 25 years will be subject to inspection, and may be insured if the condo building is properly maintained.

There is no need for prior inspection of the condo building or the condo unit (unless it is 25 years old and older as stated above). Clients just need to fill out and complete the information required in the application form. COCOGEN may still request for inspection depending on the circumstances.

Yes. Renovation increases the amount or the value of the property which means the sum insured must also be adjusted. Contact your COCOGEN agent to ensure your property is adequately covered.

The inspector’s responsibility is to check and assess the risk condition of the property to be insured.

Personal Accident Policy for Individual

Group Personal Accident covering a group of individuals with a common affinity

Family Personal Accident covering family members- spouse and child/ren for married, parents and sibling/s for single.

International Travel Protect covering individuals, families and/or groups of persons whilst travelling abroad.

Age of the Insured person is not more than 65 years old

Accidental Death and Disablement – minimum coverage

Additional Coverage:

Accidental Medical Reimbursement

Unprovoked Murder and Assault

Motorcycling

Accidental Burial Benefit

Get an instant quote by visiting our website www.cocogen.com

Call our Client Services landline at (02) 8830-6000 or contact your nearest UCPB GEN branch/agent

Email – client_services@cocogen.com

Our PLATINUM TEP package covers the amount needed for Schengen Visa processing

Maximum of 4 (parents, children)-can be 1 parent and 1 child or 2 parents and 1 child

65 years old

Heavy equipment, cranes, bulldozers, backhoes, conveyors, forklift, vehicles moving its own motive power (but not licensed for general road use) and other similar equipment that are moving in a fixed location or a fixed track, mobile or portable.

Full description of the equipment, including year model, serial number, brand, model, submission of the picture of the equipment is encouraged.

The specific usage of the unit

Nature of location

General Location of operation

Duration of cover

Inspection report

Security measure

Loss experience for the past 5 years at least with details of gross loss amount, year, nature of loss, preventive measures after loss to avoid recurrence.

The insurance covers the loss of money which shall include cash, currency, coins, banknotes, cheques, payroll (until paid out to the Insured’s employees), securities, negotiable instruments all being the property of the Insured or for which the Insured is responsible.

Money can be covered whilst inside the premises, in transit, in the process of being paid as Payroll or in the process of being transferred to the money carrier or bank representative.

Accomplished application form which should include details of the following:

• How transit are made
• Safety precautions
• Full description of safes and storeroom
• Loss experience for the past 5 years at least with details of loss (gross amount of loss, date of accident, nature of loss, preventive measures taken after the loss)

The policy covers fraudulent acts or dishonesty committed by an employee during the Period of Insurance and discovered during such period or not later than six months after the resignation, dismissal, retirement, or death of the defaulting employee; or not later than three months after the termination of the policy.

A proposal form must be completed for consideration of any risk. The form requests details of all employees to be guaranteed, their duties and salaries and the amount of which they are to be guaranteed. Information concerning the system of check is obtained from the proposal form.

Covers claims arising from an Insured’s Liability due to damage or injury (caused by negligence or acts of omission) during the performance of his or her duties or business. It protects the Insured from the risk of liabilities imposed by lawsuits and similar claims.

There is no specific limit for each Class, Operation or Occupation. The Insured may set their own coverage and limits, subject of course to the agreement of the Company, based on its perceived or potential maximum liability exposure. The more interaction with the public by the insured, or the riskier the products or services the insured handles, the higher the liability exposure. All policies must indicate an annual aggregate limit.

Judicial – refers to the class of bonds that is posted in compliance with a court order, the Rules of Court, or a statute.

Contractor’s Bonds – refers to the class of bonds which are posted in compliance with a private contract

HEIR’S BOND REQUIREMENTS:

• Shares of Stocks
• Extra Judicial Settlement / Affidavit of Self Adjudication (if the applicant is the only heir)
• Newspaper Publication
• Death Certificate
• Tax Clearance/ Tax Receipts
• Birth Certificate (if surviving Heirs are children of the deceased)
• Marriage Contract (if spouse)
• Bank certification to determine the current balance subject of the bond
• Application form and two (2) solvent co-signers with photocopy of government issued ID
• Special Power of Atty. (SPA if applicable)

ANNOTATED TCT

• Extra Judicial Settlement /Affidavit of Self Adjudication (If applicant is the only Heir)
• Newspaper Publication for (3) consecutive weeks / Editors Affidavit
• Death Certificate
• Tax Clearance /Tax Receipts from BIR
• Marriage Contract
• Application Form duly accomplished and signed by the Applicant and (2) Co-signers with their respective ITRs and photocopy of any government issued ID. (SSS, Driver’s License, Passport)
• Photocopy of declared properties of co-signers
• Copy of the Title
• Birth Certificate (If the surviving heirs are children of the deceased)
• Special Power of Atty. ( if applicable)
• Deed of Sale (if applicable)
• Appraisal Report

DECEASED DEPOSITOR

• Extra Judicial Settlement /Affidavit of Self Adjudication (If applicant is the only Heir)
• Newspaper Publication for (3) consecutive weeks / Editors Affidavit
• Death Certificate
• Tax Clearance /Tax Receipts from BIR
• Marriage Contract
• Application Form duly accomplished and signed by the Applicant and (2) Co-signers with their respective ITRs and photocopy of any government issued ID.
• Birth Certificate (If the surviving heirs are children of the deceased)
• Special Power of Attorney if applicable
• Bank Certification indicating amount of current deposit to be withdrawn by the heirs

SHARES OF STOCKS

• Extra Judicial Settlement /Affidavit of Self Adjudication (If applicant is the only Heir)
• Newspaper Publication for (3) consecutive weeks / Editors Affidavit
• Death Certificate
• Tax Clearance /Tax Receipts from BIR
• Marriage Contract
• Application Form duly accomplished and signed by the Applicant and (2) Co-signers with their respective ITRs and photocopy of any government issued ID. (SSS, Driver’s License, Passport)
• Photocopy of declared properties of co-signers
• Birth Certificate (If the surviving heirs are children of the deceased)
• Certification from the company (re: Stock details)

BID BOND

• Registration of Company’s name with the SEC (corporation) Bureau of Domestic Trade (sole-prop).
• Articles of Incorporation and By-Laws.
• Brief history of the company and its Key Personnel.
• Latest audited Financial Statements.
• Board Resolution/Secretary’s Certificate Authorizing the Officer(s) to obtain bonds from UCPB General Insurance Company, Inc. and is/are authorized to negotiate, sign, and deliver in behalf of the company any documents, contracts, papers or records necessary notarized and original copy requisite to implement such authority.
• Application Form duly accomplished and signed by the Applicant and (2) Co-signers with their respective ITRs and photocopy of 2 valid ID’s (Driver’s License, SSS ID, Passport, Voter’s ID)
• Photocopy of declared TCTs of co-signers
• List of completed and on-going projects or clienteles.

Others:

1. Invitation to Bid

2. Instructions to Bidders

GUARANTY BOND

• Registration of Company’s name with the SEC (corporation) Bureau of Domestic Trade (sole-prop).
• Articles of Incorporation and By-Laws.
• Brief history of the company and its Key Personnel.
• Latest audited Financial Statements.
• Board Resolution/Secretary’s Certificate Authorizing the Officer(s) to obtain bonds from UCPB General Insurance Company, Inc. and authorized to negotiate, sign, and deliver in behalf of the company any documents, contracts, papers or records necessary notarized and original copy requisite to implement such authority.
• Application Form duly accomplished and signed by the Applicant and (2) Co-signers with their respective ITRs and photocopy of 2 valid ID’s (Driver’s License, SSS ID, Passport, Voter’s ID)
• Photocopy of declared TCTs of co-signers
• List of completed and on-going projects or clienteles.

Others:

1. Copy of the Contract /Agreement / P.O. / Work Order/ Service Agreement

2. Copy of the Certificate of Completion and Final Acceptance or Final Turn-over Certificate and Acceptance

• Registration of Company’s name with the SEC (corporation) or Bureau of Domestic Trade (sole-proprietorship).
• Articles of Incorporation and By-Laws.
• Brief history of the company and its Key Personnel.
• Latest audited Financial Statements.
• Board Resolution/Secretary’s Certificate Authorizing the Officer(s) to obtain bonds from UCPB General Insurance Company, Inc. and is/are authorized to negotiate, sign, and deliver in behalf of the company any documents, contracts, papers or records necessary notarized and original copy requisite to implement such authority.
• Application Form duly accomplished and signed by the Applicant and (2) Co-signers with their respective ITRs and photocopy of 2 valid ID’s (Driver’s License, SSS ID, Passport, Voter’s ID)
• Photocopy of declared TCTs of declared properties
• List of completed and on-going projects or clienteles.

Others:

1.     Court Order

2.     Copy of the Complaint

• Registration of Company’s name with the SEC (corporation) Bureau of Domestic Trade (sole-prop).
• Articles of Incorporation and By-Laws.
• Brief history of the company and its Key Personnel.
• Latest audited Financial Statements.

Board Resolution/Secretary’s Certificate Authorizing the Officer(s) to obtain bonds from UCPB General Insurance Company, Inc. and is/are authorized to negotiate, sign, and deliver in behalf of the company any documents, contracts, papers or records necessary notarized and original copy requisite to implement such authority.

• Application Form duly accomplished and signed by the Applicant and (2) Co-signers with their respective ITRs and photocopy of 2 valid ID’s (Driver’s License, SSS ID, Passport, Voter’s ID)
• Photocopy of declared TCTs of co-signers
• List of completed and on-going projects or clienteles.

Others:

1.     Copy of the Complaint together with its Annexes / Exhibits

• Registration of Company’s name with the SEC (corporation) Bureau of Domestic Trade (sole-prop).
• Articles of Incorporation and By-Laws.
• Brief history of the company and its Key Personnel.
• Latest audited Financial Statements.
• Board Resolution/Secretary’s Certificate Authorizing the Officer(s) to obtain bonds from UCPB General Insurance Company, Inc. and is/are authorized to negotiate, sign, and deliver in behalf of the company any documents, contracts, papers or records necessary notarized and original copy requisite to implement such authority.
• Application Form duly accomplished and signed by the Applicant with photocopy of (2) government issued ID’s like SSS, Drivers License, passport
• List of completed and on-going projects or clienteles.

Others:

1.     Cash Deposit in a form of Manager’s check payable to UCPB General Insurance Company, Inc. equivalent to the amount
of bond, or Hold Out deposit , or Time Deposit with UCPB

2.     Copy of the NLRC Decision / Resolution

• Registration of Company’s name with the SEC (corporation) Bureau of Domestic Trade (sole-prop).
• Articles of Incorporation and By-Laws.
• Brief history of the company and its Key Personnel.
• Latest audited Financial Statements.
• Board Resolution/Secretary’s Certificate Authorizing the Officer(s) to obtain bonds from UCPB General Insurance Company, Inc. and is/are authorized to negotiate, sign, and deliver in behalf of the company any documents, contracts, papers or records necessary notarized and original copy requisite to implement such authority.
• Application Form duly accomplished and signed by the Applicant and (2) Co-signers with their respective ITRs and photocopy of 2 valid ID’s (Driver’s License, SSS ID, Passport, Voter’s ID)
• Photocopy of declared TCTs of co-signers
• List of completed and on-going projects or clienteles.

Others:

COPY OF THE CONTRACT/ P.O. WORK ORDER/ SERVICE AGREEMENT

NOTICE TO PROCEED /NOTICE OF AWARD

LETTER OF AWARD/LETTER TO PROCEED

QUOTATION /PROPOSAL LETTER

DETAILED SCOPE OF WORK AND BAR CHART

•   Petition for Guardianship /Court Order
•   Death Certificate
•   Birth Certificate of the minors
•   Tax Clearance /Tax Receipts from BIR
•   Marriage Contract
•   Application Form duly accomplished and signed by the Applicant and (2) Co-signers with their respective ITRs and photocopy of any government issued ID.
•   Photocopy of declared TCT s of co-signers
•   List of properties subject of guardianship
•    Copy of Life Insurance Policy (If the subject property is a Life Insurance Policy)

Submit Progress Report signed by the Obligee and a Letter of Extension signed by the Insured

Bonds undertaking

Scope of work

Amount of Contract

Amount of Bond required

The Principal – party who is obliged to perform/do an undertaking/obligation and in whose behalf the bond is issued (the contractor).

The Obligee – who requires the bond; the party in whose favor the bond issued (the owner).

The Surety – guarantees the performance of an obligation/underwriting (insurance company).

a. Bid Bond – guarantee that the successful bidder shall prescribed period enter into contract
with the obligee and file the required bonds for the faithful and complete prosecution of the work
specified in contract.

b. Performance Bond – guarantees the construction and completion of a project.

c. Surety – guarantee the repayment of the advance payment granted the contractor through deductions
from progress billings submitted by the contractor for his periodic accomplishments.

d. Guaranty/Retention – guarantees the correction and repair of hidden defects in the materials and
workmanship used by the contractor in the project found or becoming evident within one (1) year from
the date of final acceptance.

a. Administrator’s – is a person or corporation appointed by the court to administer the estate of a person
who died without a will.

b. Guardian’s Bond – a guardian who is lawfully vested with the power and charged with the duty of taking
care of the person and or managing the property and rights of another person who because of minority
or considered incapable of administering his own affairs.

c. Attachment Bond – the property of the adverse property in a case is taken into custody of the law,or
attached as security for the satisfaction of any judgment which the plaintiff obtained (property being
mortgaged to the bank).

d. Heir’s Bond – when a person dies without leaving a will, his estate may be adjudicated or distributed
among his legal heirs.

e. Replevin Bond – where a person seeks an action to recover possession of a personal property.
Replevin is resorted to in cases of repossession of personal properties sold on installment such as
household appliance or vehicles when the buyer fails to pay the agreed installments.

f. Supersedeas (NLRC – labor cases) – where the obligee rendered its decision in favor of the
complainant, which Order may be executed immediately. The respondent (applicant) in order to stay
the execution of the award, may file appear to the case and file a supersedeas bond.

g. Bail Bond – an occurrence when a person is accused of a crime before a court, a warrant for his
arrest is issued. In order to avoid his arrest and or/secure his temporary liberty (in case accused is
already arrested), this bond is filed.

These bonds are delicate and risky in nature as it guarantees payment of the judgment debt being appealed from the lower court.

Policyholders shall have the right to an insurance company that is financially stable and solvent to ensure its ability to honor its contractual obligations to its policyholders.

Policyholders shall have the right to access insurance companies’ audited financial statements and annual reports.

Policyholders shall have the right to be informed if a particular insurance company, intermediary or soliciting agent is duly licensed to engage in doing insurance business in the Philippines.

Only duly approved insurance products in accordance with the lnsurance Code and pertinent regulations shall be offered.

Policyholders shall have the right to be informed of the benefits, exclusions and all other provisions of the policy.

Policyholders shall have the right to receive the policy within a reasonable period of time after payment of premium.

Policyholders shall be protected from unauthorized disclosure of personal, financial and other confidential information by insurance companies, intermediaries and soliciting agents, except as otherwise allowed by law, regulations or valid court or government order.

Insurance companies shall process and settle policyholders’ claims with utmost good faith and within a reasonable period. Policyholders shall have the right to:

• receive a written acknowledgement of the claim;
• prompt payment of valid claims within the period prescribed under the lnsurance Code or pertinent regulations; or,
• receive a written denial of claim with the stated ground and/or basis thereof.

Policyholders shall have the right to timely and prompt delivery of service from insurance companies, intermediaries and soliciting agents.

insurance company, intermediary or soliciting agent and policyholder. Policyholders shall have the right to:

• report any wrongful act or omission of an insurance company, intermediary or soliciting agent;
• file a complaint against any insurance company for unreasonable denial of a valid insurance claim; and,
• institute action against any erring insurance company, intermediary and soliciting agent for any of the grounds provided under the lnsurance Code and other pertinent regulations.

Our online payment partner, Dragonpay, offers the following options:

• Credit Card (VISA and MasterCard)
• Dragonpay Prepaid Credits
• Supported Online Banking/E-Wallet: (BDO Internet Banking, BPI Express Online/Mobile (Fund Transfer), MetrobankDirect, Chinabank Online, Landbank ATM Online, Maybank Online Banking, PSBank Online, RCBC Online Banking, Robinsons Bank Online Bills Payment, Union Internet Banking, UCPB Connect, Coins.ph wallet/Bitcoin, Grabpay)
• Supported Over-the-Counter/ATM Banking: (BDO ATM, BDO Cash Deposit w/ Ref, AUB Online/Cash Payment, EastWest Online Cash/Payment, Landbank Cash Payment, PNB Internet Banking Bills Payment, PNB Cash payment, RCBC Cash Payment, RobinsonsBank Cash Payment, Security Bank Cash Payment, Unionbank Cash Payment)
• Other Over-the-Counter options: Bayad Center, LBC, SM Dept/Supermarket/Savemore Counter, Cebuana Lhuillier Bills Payment, M.Lhuillier, Robinsons Dept Store, ECPay (Pawnshops, Payment Centers), RuralNet Banks and Coops

Premium payments are made through any COCOGEN, UCPB or BDO branch.

For UCPB and BDO, you may pay using the following facilities:

• Online and mobile banking
• Over the counter (fill-out the Bills Payment Slip)

Your Official Receipt will be sent via mail within 3 to 5 working days.

A Reference Number will be displayed after every successful transaction.

For credit card holders of Visa, MasterCard, American Express, Union Pay and JCB:

Credit Card payment is accepted at the COCOGEN Head Office and at the following branches: Batangas, Bulacan, Binan, Cabanatuan, Dagupan, Angeles, Legaspi, Lucena, Naga, Vigan, Bacolod, Cebu, Iloilo, Cagayan de Oro, Davao and General Santos.

Yes, as long as you have a mobile data connection from your network service provider.

BDO Account Holders
Online and mobile banking is free of charge.

UCPB Account Holders
Online banking is free of charge.

Mobile banking fee is Php2.50 for every successful payment. This fee is on top of the regular SMS fee charged by the client’s respective mobile networks.

Client Services – (02) 8830-6000 / client_services@cocogen.com

Your nearest COCOGEN branch

Your COCOGEN agent/broker

Once the requirements have been completed, submit via the following

COCOGEN Head Office

Your nearest COCOGEN branch (walk-in or via email)

Your COCOGEN agent/broker

Through your nearest Gawa Agad shop (for motor claims)

Follow-ups may be done by contacting the following:

• Client Services landline: (02) 8830-6000
• Your nearest COCOGEN branch
• Your COCOGEN agent/broker/li>
• Message via our Facebook page [https://www.facebook.com/COCOGEN]

Claims process differ on a case-to-case basis; there is no set timeframe for each. It is best to have constant communication with your branch/agent or broker/claims associate to be able to track the progress of your claim.

Once a COCOGEN insurance policy has been processed, the insured person can view his/her policy record through the ePolicy webpage. An email message containing the ePolicy sign-up link as well as a temporary password will be sent to the insured.

A request to provide the insured's email address will be received by the issuing branch through e-mail. If no e-mail address is provided within 24 hours, the branch must print a copy and deliver the policy to the insured.

Yes. Kindly notify your COCOGEN contact (agent, broker, client services or sales representative) of your request. Please indicate your preferred mailing address, contact number and date of delivery (please give 1-2 day buffer). Alternatively, just tick the specific policy for printng under the “Policy” window. Once you’ve chosen your policies, click “Request for a hard copy.

A summary of E-Delivery transactions is available in the IT Report System and must be checked and monitored by the processor every 3pm. The report contains the list of insureds who requested for the hard copy, who did not access the link and whose email was directed to the branch.

After 24 hrs. upon the policy is issued, the insured will be notified via email that the policy has been issued.

Click “My Account” on the upper right. On the dashboard, click on the pencil icon on the upper right corners of the boxes in order to edit the fields of the boxes. Once you’re done editing, click “Save”.

Yes. The Account Associate may update/correct the personal information through Insureds Maintenance in the GenIIsys.

Click on the “Sign in” button on the upper right corner of this window and fill in the required fields.

Click “My Account” on the upper right. Click “Change Photo” and select your new photo.

Click “My Account” on the upper right. Click “Policies” on the left side column.

On the “Policies” page, hover over the two icons on the “Documents” column. Click on the icon on the left for your policy schedule and the icon on the right for your invoice.

On the log-in pop-up, click “Forgot Password” under the “Sign In” button and enter your E-mail address in the next window.

After signing in, click “Reports” in the left-hand column under “Policies”. From here you may choose to view the reports under the three headings